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  • How do I get in touch?
    You can drop in an enquiry in out Get in touch form or directly WhatsApp us on +916354603785. (Please do not call without an appointment) Whatsapp is our primary source of communication. As this is a digital product, WhatsApp and email is the most convenient for the team.
  • What is a project timeline?
    Timeline for each project depends upon the deliverable package and other details. Here are some approximate timelines for each collateral: • Logo Design - 4-5 working days • Save the Date - 7-10 working days • Invite - Depending upon the number of screens 3-4 weeks Working days - Monday to Friday (minus the public holidays)
  • What if we're not happy with the end result?
    Firstly, trust your designer and the process. You have come to us you liked our previous work, and we shall do the same for you! We make sure you're a part of the process from Day 1. The first stage is to get ideas approved and then start work on it. At every stage of design, we provide 2 round of edits.
  • Do you provide separate videos for Bride & Groom family and can we get different date combinations?
    The package includes 2 versions of invite (Bride & Groom) Any more combinations of events will be charged an extra minimal fees.
  • What are your payment terms?
    We take 40% advance before starting a project and the balance before sharing all the final files.
  • What are the modes of payment available?
    For India based clients we have options of: • Bank Transfer • UPI payments For International Clients: • SWIFT Bank Transfer • PayPal
  • How do I share the invite with my guests?
    Invites are anywhere between 20-50 MB in size and is best shared on WhatsApp as an attachment. This makes sure the resolution is maintained .
  • Payment Terms
    We take 40% advance before starting any project. The project isn't considered active till the advance is received. All final high res files are shared post complete payment.
  • Number of Edits
    We provide 2 round of edits at every stage: • Ideation + Sketch • Render • Animation (Final) Font options will be shared with you prior to the render stage and the one chosen by you will be used for the creatives.
  • Versions of Files
    Logo : AI, EPS, PDF, PNG Save the Date : MP4 Invite: MP4 + PDF Stationery (Digital) : PNG / PDF Stationery (Printable) : AI, PDF, EPS Any other file formats might be chargeable, let us know inn advance.
  • Super Panda Invites Branding
    We amicably add Super Panda Invites branding in the last 5-10 seconds of the video, not disrupting the design or the info on the same. The branding is added in the stationery as well, where it does not take away from your design & information. We cannot remove the same as the design is a copyright of Super Panda Invites. However, we make it a point that they don't disrupt your collateral.
  • Additional Charges
    At any given time, if the number of edits exceeds the normal round, Super Panda Invites can charge an additional fees for the same.
  • Taxes and Charges
    All payments made from India are subject to additional 18% GST to all the charges. You can share your business details for GST credit. All International payments are exempted from taxes. Paypal payments have an additional 5% PayPal fees added to the charges.
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